Contact Tivora Streams

Obtain Tivora Streams support for setup, billing, or channel needs. Our helpful team is accessible 24/7 via our Contact page or email.

Contact Support

Contact our team using the form provided below. Expect a reply within 2–8 hours.

Open Contact Form

Live Chat

Prefer chatting? Utilize the chat widget when it's accessible. If unavailable, email us.

Start a Request

Help & Guides

Check out Installation for setup guides and troubleshooting advice.

View Installation

Get in touch

General Inquiry

Have inquiries regarding setup, billing, or our services? Contact us.

We'll reply by email. Typical response: 2-8 hours.

Sales & Billing Assistance

Receive suggestions, handle strategies, or address billing inquiries.

We'll follow up with next steps and a secure checkout link if needed.

How Can We Help You?

Pick a category to receive customized advice and swift links.

Setup & Installation

In-depth guides for Smart TV, Firestick, Android, iOS, MAG, and additional options.

Billing & Payments

Invoices, receipts, and payment concerns are securely processed via Stripe.

Technical Issues

Buffering, EPG, or app inquiries? We are here to enhance your configuration.

Channel Requests

Searching for a specific channel or region? Let us know, and we’ll verify availability.

Account & Activation

Haven’t received your activation email or credentials? We will verify and resend promptly.

Apps & Compatibility

Discover top IPTV applications and optimal settings tailored for your device.

Frequently Asked Questions

Rapid replies to typical inquiries concerning support, setup, billing, and devices.

Please share your device information, application, subscription plan, and a brief summary of your question or concern. For setup instructions, visit Installation Guide or consult request form.

Inspect your spam or junk folder. If you can't find it, contact support and we will promptly resend.

Certainly, extra connections are offered as add-ons. Inquire with sales for specifics when you contact us, or see plans.

Visit our Installation page for detailed instructions on using Firestick and similar devices.

We invite you to examine our Refund Policy for eligibility, submission timelines, and procedures.

Smart TVs can utilize Smart IPTV or IPTV Smarters. For Android users, TiviMate or IPTV Smarters are great options. iOS users can try GSE Smart IPTV or IPTV Smarters. Check our Installation guide for app recommendations.

For optimal performance, utilize a connection exceeding 30 Mbps, switch to 5GHz Wi-Fi or Ethernet, activate hardware acceleration, expand buffer size, and terminate any ongoing downloads or streams. Refer to network optimization tips.

Within your application settings, make use of the refresh or reload options for both your playlist and EPG. If necessary, delete and reintroduce your M3U and EPG URLs. Refer to troubleshooting.

We accept prominent cards via Stripe. Review alternatives on our Pricing page.

Certainly. You can configure your renewal options through your account or contact support for support. View details in our Terms.

Our Response Times

  • Priority assistance: in 1-2 hours.
  • Email assistance: 2-8 hours
  • Technical problems: Quickly
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